Tenants' Rights to Repairs

  • Made By CUP With:
  • Community Partners
  • Tags:
  • Housing

A fold-out poster that explains the rights New York City rent-stabilized tenants' have to repairs.

Designer, Kyle Richardson, shares early design ideas.


A leaky roof. Broken elevators. Pests in your apartment. These are all common problems that tenants face in their homes. Usually, these get fixed by asking the landlord to make repairs. But some landlords refuse to make repairs in order to push tenants out and raise the rent. What do you do then?

If you live in a rent-stabilized apartment in New York City, you have the right to get repairs made in your home and to have access to essential services like heat and hot water. CUP, designer Kyle Richardson, and the Flatbush Tenant Coalition collaborated to create Tenants’ Rights to Repairs, a trilingual guide in English, Spanish, and Haitian Creole that lets folks know their rights as tenants and what steps you can take if your landlord isn’t making repairs. It also highlights the important work of tenants’ associations and the power of organizing for housing in your building and community.

Flatbush Tenant Coalition is sharing the guide with their tenant associations and at their coalition meetings. They will also use the guide in their community-based Know Your Rights trainings and citywide trainings and events held in collaboration with the Right to Counsel Coalition and other housing organizations.

Flatbush Tenant Coalition teaches the project team the different ways to get repairs.
The project team meets to review a design draft.

Check out the Project

The cover and poster from Tenants' Rights to Repairs.

Download a Free Copy

Click here to download

Project Collaborators

Community Partner

Flatbush Tenant Coalition

Alejandra Nasser


Special Thanks

Judy Bassant-Close, Sundai Bestman, Ms. Beverly, Karla Moncada, Lucia Muniz, N’jelle Murphy, Sabrina Pierre, Redoneva, Guillermo Riley, Martine Nicolas, Elsie Saint Louis, Amanda Finuccio, Christine Gaspar, Whitney Thomas, Frampton Tolbert, Sucharitha Yelimeli.

Product Details

8″ × 11″ color pamphlet; unfolds to 22″ × 32″ poster

Funding Support

Support for this project was provided by the National Endowment for the Arts and public funds from the New York City Department of Cultural Affairs in partnership with the City Council.

General support for CUP’s programs is provided in part by The Kresge Foundation, Laurie M. Tisch Illumination Fund, Lily Auchincloss Foundation, Mertz Gilmore Foundation, New York Foundation, Sigrid Rausing Trust, and the New York State Council on the Arts with the support of Governor Andrew M. Cuomo and the New York State Legislature.