Supporting NYCHA tenants and their family members to keep their homes and leases in their family.

Community Partners

The project team and community members celebrated the launch of Keep Your Family's Home.

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 
CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Keep Your Family’s Home, a guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. Keep Your Family’s Home launched in May 2017 at Housing Court Answers’ annual housing advocacy conference. Housing Court Answers and their partners are distributing thousands of these guides throughout New York City.

The cover and a spread from Keep Your Family's Home

Check Out the Project

<a href="https://welcometocup.org/assets/images/PAD_Keep_Your_Familys_Home.pdf" target="_blank" rel="noreferrer noopener">Download in English ↓</a>

<a href="https://welcometocup.org/assets/images/keep-your-familys-home-booklet-spanish.pdf" target="_blank" rel="noreferrer noopener">Descargar en Español ↓</a>

Download a Free Copy

CUP
<a href="https://welcometocup.org/people/oscar-nunez">Oscar Nuñez</a>

Community Partner
<a href="https://welcometocup.org/people/housing-court-answers">Housing Court Answers </a> Genesis Aquino Jennifer N. Arriaga Rivera Jessica Hurd Mahkeddah Thompson

Designer
<a href="https://welcometocup.org/people/boyeon-choi">Boyeon Choi</a>

Project Collaborators

<h4> Special Thanks </h4>
Christine Gaspar, Ingrid Haftel, Deja Holden, Jenny Laurie, Lucy Newman, and all NYCHA residents that provided feedback on the project. 
<h4>Product Details</h4>
3.5" x 5.5" stapled booklet, 11 pages
<h4>Funding Support </h4>
Support for this project was provided by The Shelley &amp; Donald Rubin Foundation, and public funds from the New York City Department of Cultural Affairs in partnership with the City Council. Additional support was provided by Council Members Melissa Mark-Viverito and Antonio Reynoso.

Yours To Keep

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Hyperakt is a purpose-driven design and innovation studio that elevates human dignity and ignites curiosity. Since 2001, co-founders Julia Zeltser and Deroy Peraza, along with the Hyperakt team, have been partnering with change-makers moving society forward. We believe in design’s power to build a future filled with courage, optimism, and honesty.

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The Center for Urban Pedagogy (CUP) is a nonprofit organization that uses the power of design and art to increase meaningful civic engagement in partnership with historically marginalized communities.

Center for Urban Pedagogy

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