What is asylum?

Making Policy Public

What is asylum?

Engage to Change

Technical Assistance

Engage to Change

A Fair Chance

Making Policy Public

A Fair Chance

Trouble With Your Water Bill?

Public Access Design

Trouble With Your Water Bill?

It's Not Just Personal

Making Policy Public

It's Not Just Personal

Mean Streets

City Studies

Mean Streets

Print Trouble With Your Water Bill?

Across New York State, renters and homeowners struggle to pay their bills. The COVID-19 pandemic has caused financial hardship for many New Yorkers, who have to make difficult choices between paying for basic needs like rent and health care and paying utility bills. To partially address this New York State created temporary laws to protect access to water during the public health emergency. But many New Yorkers don’t know these laws exist and living without water or living with the threat of having their water shut-off.

To protect access to water for low-income New Yorkers during and after the pandemic, the Public Utility Law Project (PULP), Public Access Design Fellow, Arthur Kim, and CUPcollaborated on Trouble With Your Water Bill? 

The guide explains the different types of water companies, the different rights people have depending on their water company, and the practical steps New Yorkers can take to keep their water on or correct a wrongful shut-off. With this information, New Yorkers. With this information, New Yorkers can claim their rights to water access now and in the future.

PULP will launch Trouble With Your Water Bill? during a webinar at the Rural Housing Coalition of New York’s annual conference. This guide will be distributed through PULP’s technical assistance programs and through legal services organizations, housing rights advocates, and elected officials.

The Fresh Producers

Urban Investigations

The Fresh Producers

Our Values, Our Voice, Our Vote

Making Policy Public

Our Values, Our Voice, Our Vote

Grand Army Plaza

Urban Investigations

Grand Army Plaza

From Cellblock to Your Block

Urban Investigations

From Cellblock to Your Block

Don't Get Iced

Public Access Design

Don't Get Iced

My ID

City Studies

My ID

Is Your Neighborhood Getting Too Expensive?

Technical Assistance

Share, Where?

Urban Investigations

Share, Where?