Test Ride

City Studies

Test Ride

Shifty Business

Public Access Design

Shifty Business

Get Money

City Studies

Get Money

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

We Own It

Making Policy Public

We Own It

Don't Bank On It

Making Policy Public

Don't Bank On It

Print Jwenn Yon ti Eklèsisman Sou Dwa Ou Genyen Parapò Ak Sèvis Piblik Ou Yo

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here, or your Spanish copy here.

Predatory Equity

Making Policy Public

Predatory Equity

Participatory Budgeting

Technical Assistance

Participatory Budgeting

What Is Mandatory Inclusionary Housing?

Envisioning Development

What Is Mandatory Inclusionary Housing?

We Are Public Housing

Making Policy Public

We Are Public Housing

We Own It

Making Policy Public

We Own It

Block Party

City Studies

Block Party

Block Party

City Studies

Block Party

Stand Clear of the Rising Fares

Urban Investigations

Stand Clear of the Rising Fares