Es Tu Dinero, Decides Tú

Making Policy Public

Es Tu Dinero, Decides Tú

Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Mean Streets

City Studies

Mean Streets

Participatory Budgeting

Technical Assistance

Participatory Budgeting

Print Ilumine sus derechos de uso de servicios públicos

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here, and your Haitian Creole copy here.

Share, Where?

Urban Investigations

Share, Where?

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

Shifty Business

Public Access Design

Shifty Business

Safe Space?

City Studies

Safe Space?

The Water Underground

Urban Investigations

The Water Underground

Who Benefits from Community Benefit Agreements?

Urban Investigations

Who Benefits from Community Benefit Agreements?

Parents' Rights During COVID-19

Technical Assistance

Parents' Rights During COVID-19

Bail's Set... What's Next?

Public Access Design

Bail's Set... What's Next?