Is College For Me?

Public Access Design

Is College For Me?

From Shelter to Apartment

Making Policy Public

From Shelter to Apartment

What Does It Mean To Live In My Own Place?

Making Policy Public

What Does It Mean To Live In My Own Place?

My ID

City Studies

My ID

What is asylum?

Making Policy Public

What is asylum?

Bail's Set... What's Next?

Public Access Design

Bail's Set... What's Next?

Print Ilumine Sus Derechos De Uso De Servicios Públicos

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here.

Shelter Skelter

Urban Investigations

Shelter Skelter

Block Party

City Studies

Block Party

We Own It

Making Policy Public

We Own It

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance

I Heart East New York

Urban Investigations

I Heart East New York

TGNC-NYC

Public Access Design

TGNC-NYC

What's in the Water?

Making Policy Public

What's in the Water?

Social Security Risk Machine

Making Policy Public

Social Security Risk Machine