Weathering the Storm

Technical Assistance

Weathering the Storm

What Is Zoning?

Envisioning Development

What Is Zoning?

A Bet on Debt

City Studies

A Bet on Debt

We Own It

Making Policy Public

We Own It

The Cargo Chain

Making Policy Public

The Cargo Chain

Child Support?!

Making Policy Public

Child Support?!

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Yours to Keep

Making Policy Public

Yours to Keep

From Shelter to Apartment

Making Policy Public

From Shelter to Apartment

Museumopolis

Urban Investigations

Museumopolis

Your Guide to Welfare in NYC

Making Policy Public

Your Guide to Welfare in NYC

Vendor Power!

Making Policy Public

Vendor Power!

Predatory Equity

Making Policy Public

Predatory Equity

Pass It On!

Making Policy Public

Pass It On!

Figuring Out Health Insurance

Making Policy Public

Figuring Out Health Insurance