What Is Zoning?

Envisioning Development

What Is Zoning?

Rumbo A Su Tarjeta Verde

Public Access Design

Rumbo A Su Tarjeta Verde

ICEbreaker

City Studies

ICEbreaker

Stand Up to Clean Up!

Public Access Design

Stand Up to Clean Up!

Engage to Change

Technical Assistance

Engage to Change

What the Cell?

Urban Investigations

What the Cell?

Print Shine A Light On Your Utility Rights

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

I Got Arrested! Now What?

Making Policy Public

I Got Arrested! Now What?

What Parents Need to Know

Technical Assistance

What Parents Need to Know

Air it Out

City Studies

Air it Out

Shifty Business

Public Access Design

Shifty Business

What Is Zoning?

Envisioning Development

What Is Zoning?

What Does It Mean To Live In My Own Place?

Making Policy Public

What Does It Mean To Live In My Own Place?

Power Trip

Urban Investigations

Power Trip

Mean Streets

City Studies

Mean Streets