Know Your Lines

Making Policy Public

Know Your Lines

Swept Up

Urban Investigations

Swept Up

Government in Plain Sight

City Studies

Government in Plain Sight

It's Not Just Personal

Making Policy Public

It's Not Just Personal

Show Me the Money!

City Studies

Show Me the Money!

Are You Ready for a Ruckus?

Urban Investigations

Are You Ready for a Ruckus?

Print Mantenga el hogar de su familia

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 

CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Mantenga el hogar de su familia, a Spanish guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. 

Child Support?!

Making Policy Public

Child Support?!

Don't Bank On It

Making Policy Public

Don't Bank On It

Get Support in Housing Court

Making Policy Public

Get Support in Housing Court

Store Stories

City Studies

Store Stories

Hello, My Name is Minimum Wage

City Studies

Hello, My Name is Minimum Wage

Housing Court Help

Public Access Design

Housing Court Help

Store Stories

City Studies

Store Stories

My ID

City Studies

My ID