Making the Grade

Urban Investigations

Making the Grade

What You Need To Know About ACS

Making Policy Public

What You Need To Know About ACS

The Cargo Chain

Making Policy Public

The Cargo Chain

What the Cell?

Urban Investigations

What the Cell?

Bail's Set... What's Next?

Public Access Design

Bail's Set... What's Next?

Seeking Sanctuary

Urban Investigations

Seeking Sanctuary

Print Mantenga el hogar de su familia

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 

CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Mantenga el hogar de su familia, a Spanish guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. 

Dick & Rick: A Visual Primer for Social Impact Design

Technical Assistance

Dick & Rick: A Visual Primer for Social Impact Design

We Are Public Housing

Making Policy Public

We Are Public Housing

What Is Zoning?

Envisioning Development

What Is Zoning?

What's On Your Plate?

City Studies

What's On Your Plate?

Welcome to Health Care!

Making Policy Public

Welcome to Health Care!

Your Guide to Welfare in NYC

Making Policy Public

Your Guide to Welfare in NYC

Don't Bank On It

Making Policy Public

Don't Bank On It

We're Watching

Public Access Design

We're Watching