The Cargo Chain

Making Policy Public

The Cargo Chain

Block Party

City Studies

Block Party

Voters Rule

City Studies

Voters Rule

Your School, Your Choice!

Making Policy Public

Your School, Your Choice!

Print Mantenga el hogar de su familia

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 

CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Mantenga el hogar de su familia, a Spanish guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. 

Air it Out

City Studies

Air it Out

Shelter Skelter

Urban Investigations

Shelter Skelter

Don't Bank On It

Making Policy Public

Don't Bank On It

Block Party

City Studies

Block Party

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?

Government in Plain Sight

City Studies

Government in Plain Sight

Whose Art?

City Studies

Whose Art?

Shifty Business

Public Access Design

Shifty Business