Are You Ready for a Ruckus?

Urban Investigations

Are You Ready for a Ruckus?

What Is Zoning?

Envisioning Development

What Is Zoning?

Parents' Rights During COVID-19

Technical Assistance

Parents' Rights During COVID-19

Care Aware

City Studies

Care Aware

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

How Can I Improve My Park?

Making Policy Public

How Can I Improve My Park?

Shine A Light On Your Utility Rights, now in Haitian Creole!

Shine A Light On Your Utility Rights, now in Haitian Creole!

Shine A Light On Your Utility Rights is now available in Haitian Creole!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Haitian Creole!

The poster is also available in English here, or Spanish here!

Air Fair?

City Studies

Air Fair?

Mean Streets

City Studies

Mean Streets

Welcome to Health Care!

Making Policy Public

Welcome to Health Care!

We're Watching

Public Access Design

We're Watching

Innocent Until Proven Risky

Making Policy Public

Innocent Until Proven Risky

Store Stories

City Studies

Store Stories

Get Support in Housing Court

Making Policy Public

Get Support in Housing Court

Innocent Until Proven Risky

Making Policy Public

Innocent Until Proven Risky